ATM/Debit Card Blocked/Not Working

Business Hours: (301) 289-9800, option 1
After Business Hours: (301) 289-9800, option 1, press 2, and press 1

If fraud is detected on your card, Falcon Fraud, our fraud prevention vendor will call you, but may not leave a message. If you experience issues, please call the numbers listed above to be directed.

It is important to answer the call, otherwise your card will be blocked. If your card was blocked and you did not receive a phone call, please ensure that your information is up-to-date on Online Banking.

Visa Credit Card Blocked/Not Working

Business Hours: (301) 289-9800, option 1 or 1-800-299-9842
After Business Hours: 1-800-299-9842

You are leaving Transit Employees Federal Credit Union's (TEFCU) website and entering a third-party website unaffiliated with TEFCU. TEFCU is not responsible and takes no responsibility for products, services, overall website content, security, or privacy policies on the external website you are entering or any external third-party website. The third party website is responsible for their content and offerings on their site, and their level of security may be different from ours. TEFCU's privacy policy and security policies do not apply to the external third-party website. Please refer to the website's policies and terms of use for details.