Skip Navigation Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,download Adobe® Acrobat Reader.
Transit Employees Federal Credit Union

Website Privacy Policy

Financial Privacy

Keeping financial and personal information secure is one of our most important responsibilities. TEFCU is committed to protecting the information of our members and other visitors who use our website (site). We value your trust and handle all personal information with care. As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you with information about other services. View our Privacy Policy for more information.

Generally, TEFCU does not collect personal information from users of its website. However, we do collect and store non-personal information for the express purpose of tracking website use in order to improve design, service and/or site navigation tools.


Secure Transmission

To ensure information remains confidential, TEFCU uses encryption technology such as Secure Socket Layer (SSL) to protect the information you enter and submit on our website.

Email Security

Regular Internet email is not secure. You should never provide information that is sensitive or confidential such as your social security number, account number, or PIN through an unsecured email. Likewise, TEFCU will not transmit sensitive or confidential information via unsecured email.  We ask that you do not send personal or account Information through regular email. TEFCU provides a method of sending a secure email to TEFCU by selecting the link on our “Contact Us” page entitled “Secure Email”.


TEFCU's website requires the use of “cookies”. A cookie is a small piece of information that a website stores directly on the computer you are using. Cookies may contain a variety of information from a simple count of how often you visit a website to information which allows customization of a website for your use. TEFCU uses cookies to gather data about the usage of our website and to ensure that you have access to your account information. Anytime a cookie is used, personal information is encrypted for our use only and is protected from third-party access (a cookie cannot be read by a website other than the one that sets the cookie).

Linking to Other Sites

To provide you with easy access to information, TEFCU may provide links to other websites such as mortgage companies, insurance companies, and government agencies. These links are provided as a convenience to our members. We do not guarantee or endorse any of the content in these links, and TEFCU does not represent either the third-party or the member if the two enter into a transaction. TEFCU is not responsible and takes no responsibility for products, services, overall website content, security, or privacy policies on the external website you are entering or any external third-party website. The third-party website is responsible for their content and offerings on their site, and their level of security may be different from ours. TEFCU's privacy policy and security policies do not apply to the external third-party website. We encourage you to read the privacy policies of all websites you visit, especially before providing any personal non-public information.


Information on this website is provided “as is” without any express or implied warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. TEFCU shall not be liable to any party for any direct, indirect, consequential or other damages for use of this website or other hyperlinked websites. TEFCU does not endorse nor is it affiliated with any third-party entity which may have provided a link to this website, unless specifically stated. Likewise, TEFCU does not endorse, nor is it necessarily affiliated with any entity to which you may link from this website.

Site Use & Content

You may view, copy or print pages from this site solely for personal, non-commercial purposes. You may not otherwise use, modify, copy, print, display, reproduce, distribute or publish any information from this site without the express permission of TEFCU. At any time TEFCU may without notice make changes to this site or to the services or products described on this site. TEFCU’s website is intended to be used by its members or potential members.  Unauthorized access or use of the website is not permitted and may constitute a crime punishable by law.  All violators can be prosecuted under federal and state laws.

Secured Site Entry

Personal identification information may be collected when a member has registered for Online Banking. This information enables TEFCU to restrict access to a member's account by anyone other than the member.

Online forms and applications that allow completion and online submission will only be executed in a secured site environment. Personal information provided by a user via any of TEFCU’s online forms is used only to process the member's request for service.