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Transit Employees Federal Credit Union

Electronic Services

Mobile Texting Services


Want to speak with a TEFCU representative?


Need to get in touch with a TEFCU representative regarding information on your account or any of TEFCU’s many financial products? You can now do this anytime you like without having to visit a branch or without the added inconvenience of having to call. Now you can simply text your request by including TEFCU as the subject line and you will receive a text response from a TEFCU representative.

Requirements


You must be a TEFCU member in good standing and have a valid mobile phone number with text messaging capabilities.* Mobile Texting Services are only available during normal TEFCU business hours.

Please be advised of the following:

  1. Please contact TEFCU immediately if your cell phone is lost or stolen.
  2. Members are encouraged to delete text messages sent and received from TEFCU.
  3. To opt-out, just simply discontinue texting TEFCU, as TEFCU does not initiate text messages, but merely responds.

Online Banking Account Aggregation

(For Multiple Account Holders)

With Online Banking, you can manage all of the following without the hassle of remembering multiple usernames and passwords. Now with just one username and password you can:

  • Access your multiple accounts with one single login.
  • View up-to-date balances and up to 90 days of activity on your share draft and share accounts, as well as loans and share certificates.
  • Pay bills with TEFCU’s online Bill Pay. It’s quicker and easier than writing and mailing a check.

Now accessing your accounts online is easier than ever. TEFCU has improved online banking by offering members the ability to access all of their TEFCU accounts with just one Online Banking ID and one password. With TEFCU’s newly reformatted “Online Banking Account Aggregation Services” you can access all your accounts, transfer funds between accounts, review your account statements and apply for a loan all from the comfort of your home or office with the easiest online access around.

e-Statements


This convenient service, accessed wherever you have an Internet connection, is the environmentally-sound and secure solution to statement processing. Plus, you will receive the following benefits:

  • Reduces clutter - paper statements are eliminated and you can view/print your e-Statements when you need them. You can view up to 18 months’ worth of statements.
  • Receive statements faster - you will receive an e-mail when your e-Statement is available, generally near the first business day of the month.
  • Feel secure - your e-Statement will not be lost or stolen in the mail. With identity theft on the rise, we want to protect your personal and private information.

If you're ready to go green and pick the safe/secure way to receive statements, simply log into your Online Banking account and click e-Statements from the main menu.
 

Account Alerts

 

Account Alerts is an additional free* service offered by TEFCU to help you monitor your account activity. This service will be available by providing us your consent to the Electronic Services Agreement to receive Account Alerts. You will be eligible to receive email or text message alerts when certain activities or transactions occur on your account based upon the alerts you opt into.  In order to receive email alerts, you must have a valid email address on file with TEFCU. In order to receive text alerts to your text-enabled mobile device, you must provide us with a valid phone number. You acknowledge that the emails and/or text messages may not be encrypted. You are responsible for notifying us when you change your email address or mobile phone number. TEFCU reserves the right to terminate this service at any time.

For your convenience this service is available 24/7 and 365 days a year. You may receive an alert at any time, day or night. TEFCU does not guarantee the timeframe when an alert will be delivered. You accept sole responsibility for the accuracy of the email address and/or phone number on file with TEFCU and the safekeeping of your emails and/or mobile device. TEFCU is not responsible for any compromised emails and/or text messages. TEFCU is not responsible for any charges that your mobile service provider may charge. Once you have signed up for the Account Alerts, you will receive a message stating that data rates may apply and you can opt in or opt out. If you would like to cancel the service, please contact TEFCU.


* Texting or data charges from your service provider may/will apply; check with your service provider to confirm.