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Account Activation Text Scam

Fraudulent text messages are being sent to individuals in an effort to steal personally identifiable information. Mass text broadcasts are commonly used by fraudsters to reach large audiences of potential victims. This scam is quite common and often operates simultaneously in multiple states.

Scam Details

  • Automated texts are being broadcast that warn members to call certain numbers to reactivate their payment cards.
  • A recent text example: "Federal Credit Union ALERT: Your CheckCard has been temporarily LOCKED. Please call Card Services line (407) 574-2992".
  • Text messages do not reference a particular issuing brand but they may vaguely refer to a credit union or bank.
  • Additional originating text numbers for this recent scam include: 786-300-2335 and 971-208-9936. All numbers referenced in this Alert Bulletin have been disbanded. New originating numbers will most likely be created and used in the future.
  • Text messages may also originate from Jamaican area code 876 which is easily confused by consumers with a toll free number.

Never call a potentially fraudulent number. Law enforcement and local communication companies may be in the middle of an investigation that will be compromised if the fraudsters become suspicious.

Be aware that a series of numbers are often involved in telephony scams. This scam may not be entirely limited to the number(s) referenced above.

You are leaving Transit Employees Federal Credit Union's (TEFCU) website and entering a third-party website unaffiliated with TEFCU. TEFCU is not responsible and takes no responsibility for products, services, overall website content, security, or privacy policies on the external website you are entering or any external third-party website. The third party website is responsible for their content and offerings on their site, and their level of security may be different from ours. TEFCU's privacy policy and security policies do not apply to the external third-party website. Please refer to the website's policies and terms of use for details.