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ATM Usage and User Precautions

 
ATM Security
  •  Prepare your transactions (have card out, deposit slip filled out, etc.) before you approach the ATM to minimize the time spent at the machine.
  •  Do not display your cash; retrieve your card and receipt immediately. Verify the cash when you can safely do so.
  •  Save your receipt and match it to your statement.
  •  Do not accept assistance from strangers when using an ATM.
  •  Be aware of your surroundings before, during, and after the completion of your transaction.
  •  If the ATM is obstructed or it has poor lighting, go to another ATM.
  •  Consider taking another person with you to the ATM especially late at night.
  •  Does the ATM appear to have been altered (attachments to the card slot, keypad, brochure box, etc.)?
  •  Protect the information on your card and your Personal Identification Number (PIN) by standing between the ATM and anyone who is waiting to use the machine.
  •  Keep your PIN a secret. Do not give your PIN number to anyone.
  •  Do not lend your ATM card to anyone.
  •  Immediately report a lost or stolen card
  •  Do not write your PIN number on back of your card.
Drive-Up ATM Security
  •  Car doors should be locked, windows rolled up and your automobile engine running while using a drive-up ATM.
  •  Leave enough room between the card in front of you to exit should the need arise.
  •  If anything appears suspicious, cancel the transaction and immediately drive away.
  •  If you are followed when leaving the ATM, drive to the nearest crowded, well-lit location and call the police.
Point of Sale (POS) Security
  •  Do not allow a cashier or anyone else to enter your PIN for you.
  •  Block anyone else from viewing your PIN when using a POS terminal.
  •  Review the receipt before leaving.
  •  If you request cash back, immediately put it away before leaving.
  •  If using a POS terminal outside such as a gas station, be observant of your surroundings before making the transaction.
  •  If someone appears suspicious, leave and go to another POS terminal.
  •  If it is late night, take another person with you when using an outdoor POS terminal.
  •  If you feel you have been followed after making a POS transaction, drive to a crowded well lit area, fire station, sheriff or police department. Flash your lights and blow your horn to bring attention to you.
  •  If you are involved in a robbery situation while using your card, do not resist.
  •  Give the money to the suspect immediately.
  •  Sign card upon receipt in order to be valid.
  •  Destroy your old card when it expires or when your new card becomes effective.
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